General terms and conditions

Who we are and how we work

100% Vakwerk, Van Nijvenheimstraat 50, 5912 BN Venlo, KvK 96823143, VAT NL867778246B01 (hereinafter: "we"), is a mediator for technical personnel in the manufacturing industry. We bring candidates and employers together through placement, temporary employment and recruitment & selection.

When it comes to broadcasting and remote work, our back-office partner is 100% Vakwerk not the only one. Jigler (part of the P-services HR group, Röntgenstraat 2, 3771 RV Barneveld) the legal employer of the professional staff and the lender towards the client. Jigler concludes the employment contract and the lease agreement, provides wages, pays wages slips, pension, insurance and the legal registrations, and for this purpose uses the General terms and conditions of P-services. These conditions 100% Vakwerk relate to our own services: mediation, recruitment and selection.

Part A: use of the website

A1. Applicability

Part A applies to anyone who visits or uses 100procentvakwerk.nl and the corresponding language versions, including the chatbot and the forms.

A2. Information and vacancies

We do our best to keep job vacancies, salaries, and other information up-to-date and accurate. The job descriptions, salary ranges, and indications on the website are informative; the final arrangements regarding the position, salary, and terms and conditions are always confirmed in person. No rights can be derived from the website or from the responses of the chatbot.

A3. Chatbot

Our chatbot provides general information and helps you apply for a job. It is an automated tool; any application or registration via the chatbot is always reviewed and followed up by a member of 100% Vakwerk staff. Do not use the chatbot for urgent matters and do not share any information that you do not want to share with us.

A4. Intellectual property

The content of the website (texts, logo, brand identity, photos, code) belongs to 100% Vakwerk or is licensed to our licensors. You may view the website for your own, non-commercial use. It is not permitted to copy, reproduce or distribute the website without our written permission; nor is it permitted to take jobs from other job sites without permission.

A5. Availability and liability

We strive to provide a working and secure website, but do not guarantee that it will always be error-free, virus-free, or continuously available. We are not liable for any damage caused by using or being unable to use the website or the chatbot, except in cases of intent or gross negligence on our part.

A6. Privacy and cookies

You can read about how we handle personal data and cookies in our privacy notice and ours cookie policy.

Part B: for candidates

B1. Free of charge

Our mediation is always free for you as a candidate. We never charge a fee for registration, mediation, placement, or finding housing; that is also prohibited by law.

B2. Registration and accuracy of data

By applying, signing up, or leaving information (via website, chatbot, WhatsApp, email, phone, or an ad), you are asking us to help you find work. You agree that the information you provide (experience, education, certificates, driver's license, availability) is accurate and complete, and you inform us if there is any change. We are allowed to check references and certificates, always after consulting with you.

B3. What you can expect from us

• We will contact you the same day after your registration on working days.
• We will only introduce you to a client after we have discussed it with you.
• Before you start, you know what you’ll earn, what services you’ll be providing, how long the assignment will last, and where you’ll be working.
• We will remain your point of contact during your placement.

B4. No placement guarantee

We strive to find you suitable work, but cannot guarantee placement. Whether an employer hires you is up to the employer.

B5. Employment agreement via Jigler

If you accept a temporary or freelance assignment, you enter into an employment agreement with Jigler. The terms of employment and collective agreement that Jigler agrees with you apply to that agreement (including the pay for employees who are permanent employees in the same position). For questions about your contract or pay slips, please contact Jigler; we will help you reach the right person. For recruitment and selection, you enter into a direct employment agreement with the employer.

B6. Housing and transport

If the client arranges accommodation or transportation, separate written agreements apply for that purpose. Accommodation is never a prerequisite for mediation and is separate from your employment contract, as required by law.

B7. Meeting commitments

Please make arrangements with us and the client (interview, trial day, start date). If you cannot, please let us know as early as possible. If you remain without notice, we may decide not to continue mediating your case.

B8. Complaints

If you are not satisfied with something, please call or text Leon, Dennis, or Kevin directly. We will respond within two working days. If the complaint concerns your employment contract or salary, we will refer you to the Jigler complaints procedure.

Part C: for clients

C1. Applicability

Part C applies to all offers, assignments and agreements between a client 100% Vakwerk and an assignment provider for the recruitment, hiring or selection of personnel. Deviating terms and conditions of the client are only valid if we have accepted them in writing. Furthermore, for assignments involving dispatch and temporary assignment, the terms and conditions of P-services apply to the lease agreement with Jigler; in the event of conflict, those terms and conditions apply to the loan.

C2. Offer, order and prices

We confirm each request in writing with the position, requirements, expected duration, location, working hours, and hourly rate or the mediation fee. Fees are exclusive of VAT and based on the collective agreement in effect at the time; any changes will be adjusted proportionately. An assignment is concluded by written confirmation (email is sufficient) or by the professional starting the work with the consent of the client.

C3. Candidate proposals

We nominate candidates based on the application. The client decides for themselves whether a candidate is suitable and is responsible for the final selection decision. Data about proposed candidates is confidential and may only be used for the evaluation of the application; sharing with third parties is not permitted.

C4. Broadcasting and secondment

Upon placement, the skilled worker is made available by Jigler on the basis of a lease agreement between Jigler and the client. The client provides in advance the information necessary for a proper remuneration of the worker (position, scale, allowances, working hours, collective agreement), and reports any changes immediately. The client is responsible for ensuring safe working conditions and providing instructions on the workplace, as required by the Occupational Safety and Health Act and Article 7:658 of the Civil Code, and reports accidents immediately to us and to Jigler. Time reporting, invoicing, and payment of the loan are handled via Jigler.

C5. Recruitment & selection

In the case of recruitment and selection for direct employment, the placement fee is payable as soon as the client enters into an employment contract or other form of cooperation with a candidate proposed by us, even if this occurs within twelve months of the proposal or for a different position than the application. The amount of the fee is stated in the order confirmation. If the employment contract is terminated during the trial period, the guarantee arrangement set out in the order confirmation shall apply.

C6. Recruitment of a temporary worker

If the client wishes to hire a skilled worker placed through us directly, that is possible; we do not prevent it. For the recruitment effort, a reasonable placement fee will apply, as stipulated in advance in the order confirmation or lease agreement, in line with Article 9a of the Act on the Allocation of Labor by Intermediaries. The same applies if the client hires or employs a candidate proposed by us within twelve months of the proposal through another means.

C7. Payment

Our invoices (intermediation, recruitment and onboarding fees) have a payment deadline of 14 days. Late payment is subject to statutory commercial interest and collection costs. The client must report any complaints regarding an invoice within 8 days of the invoice date; this does not suspend the payment obligation.

C8. Liability

We strive for careful selection, but are not liable for damage resulting from the actions or omissions of a proposed or placed professional, nor for the failure or delay in delivering a suitable candidate. Our liability is in all cases limited to direct damage and to the amount we have invoiced the client for the relevant assignment, with a maximum of the amount that our insurer pays. Liability for the loan itself is governed by the terms and conditions of P-services.

C9. Confidentiality and data protection

The parties treat each other's business information and candidate data confidentially. Both parties process personal data of candidates as independent data controllers and comply with the GDPR. The client destroys candidate data that does not lead to a placement within four weeks.

C10. Equal treatment

We recruit and select without discrimination based on origin, gender, age, religion, sexual orientation, disability, or any other characteristics protected by law. We do not accept applications with discriminatory requirements.

Part D: General provisions

D1. Changes

We can modify these terms. The current version is always available on this page with the date and version number. For ongoing contracts, the version that was in effect when the contract was concluded applies, unless the parties agree otherwise.

D2. Applicable law and disputes

All agreements with 100% Vakwerk is governed by Dutch law. We first resolve disputes in consultation; if that fails, the competent court in the Limburg district has jurisdiction, unless the law stipulates otherwise.

D3. Contact